Telecaller

Start your next role as a Telecaller with The Way of Abroad in Sector-40, Chandigarh. The pay goes up to ₹12,000/month.

Employer’s description

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics.

Candidate profile

• Freshers are welcome to apply
• Minimum qualification: 12th Pass
• Comfortable with Typing speed, Active listening, CRM tools, Hindi and English
• Basic English
• Freshers can apply
• Someone calm under pressure and patient

Salary and benefits

You will be paid ₹10,000 – ₹12,000 per month.

Your responsibilities

As a Telecaller, your work will include:

• Resolve queries and complaints with patience and accuracy.
• Escalate complex cases to the right team within the SLA
• Follow call scripts and update customers on ticket status
• Meet quality, call-handling and satisfaction targets.
• Identify upsell opportunities where relevant
• Log every interaction and its outcome in the support system

Job at a glance

• Location: Sector-40, Chandigarh, Chandigarh
• Vacancies: 1
• Job type: Full time
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Work type: On-site
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday

Apply today and take the next step in your career with The Way of Abroad.