Urgent Hiring For Team Leader For A...

Welness Ways is looking for an Urgent Hiring For Team Leader For A... to join its team in Tilak nagar, Delhi. Salary is up to ₹25,000/month. The team is filling 7 vacancies.

Note from the employer

Lead And Motivate Teams To Achieve Operational Targets And Objectives. Manage Workflows, Assign Tasks, And Ensure Quality Standards Are Maintained. Analyze Performance Metrics And Implement Strategies To Improve Productivity. 1 - 2 Years Experience Compulsory. | Languages : Hindi, English

Salary and benefits

The salary for this role is ₹16,000 – ₹25,000 per month.

What we are looking for

• 1–2 years of relevant experience
• 12th Pass or equivalent
• Skills: English, Hindi
• Basic English
• 1 - 2 Years Experience Compulsory.
• Languages: Hindi, English
• Someone patient and calm under pressure

Key responsibilities

Your main tasks will be to:

• Resolve queries and complaints with patience and accuracy
• Follow call scripts and update customers on ticket status
• Escalate complex cases to the right team within the SLA
• Meet quality, call-handling and satisfaction targets
• Handle inbound and outbound customer calls, chats or emails.

Quick facts

• Work location: Tilak nagar, Delhi, Delhi
• Job type: Full time
• Vacancies: 7
• Work mode: Work from office
• Timings: 10:00 AM - 6:30 PM | Monday to Saturday
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday

Click Apply to send your profile to Welness Ways. It takes less than a minute.