Mnc Hiring Blended Customer Care Ag...

Start your next role as a Mnc Hiring Blended Customer Care Ag... with Theater Gjc in Sector 20 - Gurgaon, Delhi. You can earn up to ₹20,000/month. There are 30 open positions.

Employer’s description

Manage Customer Interactions Via Chat Or Email, Resolving Queries Effectively. Provide Accurate Information, Troubleshoot Issues, And Ensure Customer Satisfaction. Document All Interactions And Escalate Unresolved Issues To The Appropriate Teams. Languages : Hindi, English

What you get

Salary: ₹16,000 – ₹20,000 per month, based on skills and experience.

What the job involves

Your main tasks will be to:

• Follow call scripts and update customers on ticket status
• You will log every interaction and its outcome in the support system.
• Meet quality, call-handling and satisfaction targets
• Handle inbound and outbound customer calls, chats or emails.

What we are looking for

• Ideal for freshers starting their career
• 12th Pass or equivalent
• Comfortable with English, Hindi
• Basic English
• Freshers can apply
• Languages: Hindi, English
• You are polite and calm under pressure

Job details

• Job location: Sector 20 - Gurgaon, Delhi, Delhi
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Openings: 30
• Work mode: On-site
• Employment type: Full time

Ready to start? Upload your resume and apply to Theater Gjc today.