Telecaller

Thee Home Company wants to bring on a Telecaller for its Hi Tech City, Hyderabad team. Salary is up to ₹15,000/month.

Employer’s description

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics.

Key responsibilities

As a Telecaller, your work will include:

• Follow call scripts and update customers on ticket status
• You'll handle inbound and outbound customer calls, chats or emails.
• Meet quality, call-handling and satisfaction targets
• Identify upsell opportunities where relevant

Compensation

You will be paid ₹10,000 – ₹15,000 per month.

Skills and qualifications

• No prior experience needed — freshers can apply
• 12th Pass or equivalent
• Comfortable with CRM tools, Complaint handling, Hindi and English, Typing speed
• Female Only
• Basic English
• Freshers can apply
• You are calm under pressure and polite

Job at a glance

• Job location: Hi Tech City, Hyderabad, Telangana
• Openings: 1
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Work mode: On-site
• Job type: Full time
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday

Ready to start? Upload your resume and apply to Thee Home Company today.