Hiring Customer Executive For Domes...

THR Consultants is hiring a Hiring Customer Executive For Domes... in Mohan Co-Operative, Delhi. Salary is up to ₹27,000/month. The team is filling 30 vacancies.

Employer’s description

Handle Inbound Customer Inquiries And Provide Support.Resolve Product-Related Issues And Assist With Claims Or Policy Changes.Document Interactions And Escalate Complex Cases To Appropriate Departments. Type : Domestic, Inbound, International

Pay and perks

The salary for this role is ₹18,500 – ₹27,000 per month.

Your responsibilities

Your main tasks will be to:

• Handle inbound and outbound customer calls, chats or emails.
• Escalate complex cases to the right team within the SLA
• Follow call scripts and update customers on ticket status
• Meet quality, call-handling and satisfaction targets

What we are looking for

• Ideal for freshers starting their career
• Education: Graduate
• Good knowledge of Domestic, Inbound and International
• Good English
• Freshers can apply
• Type: Domestic, Inbound, International

Quick facts

• Location: Mohan Co-Operative, Delhi, Delhi
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Shift: Rotational Shift
• Work type: Work from office
• Openings: 30
• Job type: Full time

Interested? Apply now on BetterJobs with your resume — THR Consultants reviews applications regularly.