Jr. Engineer

Thris Engineers Pvt. Ltd. is looking for a Jr. Engineer to join its team in Gachibowli, Hyderabad. The pay goes up to ₹35,000/month. 2 candidates will be hired for this role.

In the employer’s words

Operation Excellence, Production Improvement, Throughput Improvement, Project Management, Data Analysisdevelop And Implement Strategies To Optimize Production Processes And Enhance Operational Efficiency.Analyze Production Data To Identify Bottlenecks, Inefficiencies, And Areas For Improvement.Conduct Root Cause Analysis To Identify And Resolve. 1 - 2 Years Experience Compulsory. | Languages : Hindi, English

What the job involves

As a Jr. Engineer, your work will include:

• Meet quality, call-handling and satisfaction targets
• Handle inbound and outbound customer calls, chats or emails
• Identify upsell opportunities where relevant
• Log every interaction and its outcome in the support system.
• Resolve queries and complaints with patience and accuracy
• Escalate complex cases to the right team within the SLA

Pay and perks

Compensation: ₹25,000 – ₹35,000 per month.

Eligibility

• 1 to 2 years of experience in a similar role
• Minimum qualification: Graduate
• Comfortable with English, Hindi
• Male Only
• Good English
• 1 - 2 Years Experience Compulsory.
• Languages: Hindi, English
• Someone customer-first and calm under pressure

Quick facts

• Job location: Gachibowli, Hyderabad, Telangana
• Work type: Office-based
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Openings: 2
• Working hours: 9:30 AM - 7:00 PM | Monday to Saturday
• Job type: Full time

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