Telecaller

Thriving Minds has an opening for a Telecaller based in Race Course, Dehradun. You can earn up to ₹18,000/month.

Employer’s description

Make Or Receive Calls To Assist Patients With Inquiries, Appointments, Or Purchases. Handling Software For Appointment Bookings And Follow-Ups. Deliver Excellent Patient Support While Meeting Performance Metrics And Ensuring Good Team Coordination. Type : Inbound, Outbound, Sales | Languages : Hindi, English

Candidate profile

• Freshers are welcome to apply
• 12th Pass or equivalent
• Comfortable with English, Hindi, Inbound, Outbound, Sales
• Good English
• Freshers can apply
• Type: Inbound, Outbound, Sales
• Languages: Hindi, English

What you get

Salary: ₹16,000 – ₹18,000 per month, based on skills and experience.

Key responsibilities

• Identify upsell opportunities where relevant
• Escalate complex cases to the right team within the SLA
• You'll handle inbound and outbound customer calls, chats or emails.
• Follow call scripts and update customers on ticket status

Job at a glance

• Work location: Race Course, Dehradun, Uttarakhand
• Vacancies: 1
• Work type: Office-based
• Employment type: Full time
• Timings: 11:00 AM - 8:00 PM | Monday to Saturday
• Interview: 12:00 PM - 4:00 PM | Monday to Saturday

If this job suits you, apply now — shortlisted candidates will be contacted by Thriving Minds.