Telecaller

Tic Innovations has an opening for a Telecaller based in Indira Nagar, Lucknow. No experience? You can still apply. There are 8 open positions. Salary is up to ₹11,500/month.

Employer’s description

Debt Collection Calling. Languages : Hindi

Eligibility

• No prior experience needed — freshers can apply
• Minimum qualification: 12th Pass
• Comfortable with Hindi
• Basic English
• Freshers can apply
• Languages: Hindi
• A patient, customer-first attitude

Compensation

You will be paid ₹10,000 – ₹11,500 per month.

What you will do

As a Telecaller, your work will include:

• Escalate complex cases to the right team within the SLA
• Follow call scripts and update customers on ticket status
• You'll meet quality, call-handling and satisfaction targets.
• Resolve queries and complaints with patience and accuracy
• Handle inbound and outbound customer calls, chats or emails
• Identify upsell opportunities where relevant

Position details

• Location: Indira Nagar, Lucknow, Uttar Pradesh
• Employment type: Full time
• Vacancies: 8
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Work mode: Work from office
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday

Apply today and take the next step in your career with Tic Innovations.