Telecaller

TIC Private Limited is looking for a Telecaller to join its team in Guindy, Chennai. The pay goes up to ₹45,000/month. Great for first-time job seekers.

In the employer’s words

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics.

Candidate profile

• Ideal for freshers starting their career
• Minimum qualification: Tenth Pass
• Good knowledge of Complaint handling, Typing speed, Hindi and English and CRM tools
• Female Only
• No English required
• Freshers can apply
• A patient, customer-first attitude

What you get

Salary: ₹19,500 – ₹45,000 per month, based on skills and experience.

Day-to-day work

• Follow call scripts and update customers on ticket status
• Handle inbound and outbound customer calls, chats or emails
• Log every interaction and its outcome in the support system
• You'll escalate complex cases to the right team within the SLA.

Quick facts

• Location: Guindy, Chennai, Tamil Nadu
• Job type: Full time
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Vacancies: 1
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Work mode: On-site

Ready to start? Upload your resume and apply to TIC Private Limited today.