Bpo Executive

Tide Platform Private Limited. is hiring a Bpo Executive in Jhandewalan, Delhi. The pay goes up to ₹12,000/month. Freshers can apply. The team is filling 30 vacancies.

Employer’s description

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics.

What we are looking for

• Freshers are welcome to apply
• 12th Pass or equivalent
• Skills: Complaint handling, Active listening, Verbal communication, CRM tools
• Basic English
• Freshers can apply
• A polite, patient attitude

Salary

The salary for this role is ₹5,000 – ₹12,000 per month.

Key responsibilities

• Follow call scripts and update customers on ticket status
• Resolve queries and complaints with patience and accuracy
• Meet quality, call-handling and satisfaction targets
• Identify upsell opportunities where relevant
• Handle inbound and outbound customer calls, chats or emails
• Log every interaction and its outcome in the support system

Position details

• Job location: Jhandewalan, Delhi, Delhi
• Job type: Full time
• Vacancies: 30
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Work type: On-site
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday

Interested? Apply now on BetterJobs with your resume — Tide Platform Private Limited. reviews applications regularly.