Collection Telecaller - Dra

Tieup Auxiliary is hiring a Collection Telecaller - Dra in Ameerpet, Hyderabad. There are 10 open positions. The pay goes up to ₹25,000/month.

Employer’s description

Contact Individuals Or Businesses To Recover Overdue Payments And Resolve Disputes. Negotiate Repayment Terms That Align With Organizational Policies. Maintain Records Of Collections And Prepare Reports For Management. 1 - 2 Years Experience Compulsory. | Languages : Telugu, Hindi, English

Pay and perks

The salary for this role is ₹10,000 – ₹25,000 per month.

Roles and responsibilities

Your main tasks will be to:

• You'll resolve queries and complaints with patience and accuracy.
• You will log every interaction and its outcome in the support system.
• Escalate complex cases to the right team within the SLA.
• Follow call scripts and update customers on ticket status
• You will handle inbound and outbound customer calls, chats or emails.

Candidate profile

• 1 to 2 years of experience in a similar role
• 12th Pass or equivalent
• Skills: English, Hindi, Telugu
• Basic English
• 1 - 2 Years Experience Compulsory.
• Languages: Telugu, Hindi, English

Job details

• Job location: Ameerpet, Hyderabad, Telangana
• Work type: Work from office
• Vacancies: 10
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Job type: Full time

Interested? Apply now on BetterJobs with your resume — Tieup Auxiliary reviews applications regularly.