Collection Telecaller(Non Dra & Dra...

Tieup Auxiliary is looking for a Collection Telecaller(Non Dra & Dra... to join its team in Begumpet, Hyderabad. The team is filling 5 vacancies. The pay goes up to ₹25,000/month.

Employer’s description

Job Description For A Collection Recovery Telecaller:Make Outbound Calls To Debtors And Explain Repayment Options Clearly.Achieve Daily Calling Targets While Maintaining Professionalism And Empathy.Record Accurate Call Details And Update Recovery Sheets Promptly. 1 - 2 Years Experience Compulsory.

Skills and qualifications

• 1 to 2 years of experience in a similar role
• 12th Pass or equivalent
• Good knowledge of Typing speed, Hindi and English, CRM tools and Complaint handling
• Basic English
• 1 - 2 Years Experience Compulsory.
• You are calm under pressure and customer-first

What the job involves

Here is what a typical day looks like:

• Identify upsell opportunities where relevant
• Handle inbound and outbound customer calls, chats or emails
• You will meet quality, call-handling and satisfaction targets.
• Escalate complex cases to the right team within the SLA
• Log every interaction and its outcome in the support system

Salary

The salary for this role is ₹15,000 – ₹25,000 per month.

Position details

• Location: Begumpet, Hyderabad, Telangana
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Employment type: Full time
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Work mode: Office-based
• Openings: 5

Apply today and take the next step in your career with Tieup Auxiliary.