Dra Collection Team Leader

A new Dra Collection Team Leader role is open at Tieup Auxiliary, Begumpet, Hyderabad. 3 candidates will be hired for this role. Salary is up to ₹25,000/month.

In the employer’s words

Lead And Supervise The Collections Team To Recover Overdue Payments And Resolve Disputes Effectively. Monitor Team Performance, Provide Guidance, And Ensure Compliance With Collection Standards. Maintain Accurate Records Of Collections. Note: A Detailed Description Of Roles And Responsibilities Will Be Shared During The Interview Process. More Than 2 Years Experience Compulsory. | Languages : Hindi, Telugu, English

Pay and perks

Compensation: ₹18,000 – ₹25,000 per month.

Requirements

• At least 2 years of relevant experience
• Education: Graduate
• Good knowledge of English, Hindi and Telugu
• Good English
• More Than 2 Years Experience Compulsory.
• Languages: Hindi, Telugu, English
• A patient, polite attitude

What the job involves

Your main tasks will be to:

• Follow call scripts and update customers on ticket status
• Identify upsell opportunities where relevant
• Log every interaction and its outcome in the support system
• Meet quality, call-handling and satisfaction targets
• You will resolve queries and complaints with patience and accuracy.
• You will handle inbound and outbound customer calls, chats or emails.

Quick facts

• Work location: Begumpet, Hyderabad, Telangana
• Vacancies: 3
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Job type: Full time
• Work type: On-site
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday

If this job suits you, apply now — shortlisted candidates will be contacted by Tieup Auxiliary.