Dra Collection Telecaller

Tieup Auxiliary is hiring a Dra Collection Telecaller in Begumpet, Hyderabad. Salary is up to ₹25,000/month. The team is filling 4 vacancies.

Note from the employer

Job Description Dra Collection Telecallercontact Customers To Recover Overdue Payments In Compliance With Debt Recovery Agent (Dra) Guidelines. Handle Calls Professionally, Negotiate Repayment Terms As Per Company Policies, And Ensure Timely Follow-Up To Achieve Collection Targets. Maintain Accurate Records Of Interactions And Commitments.Note:. 1 - 2 Years Experience Compulsory. | Languages : Kannada, Malayalam, Tamil, Hindi, English

Skills and qualifications

• 1 to 2 years of experience in a similar role
• Education: 12th Pass
• Good knowledge of English, Hindi, Kannada, Malayalam and Tamil
• Basic English
• 1 - 2 Years Experience Compulsory.
• Languages: Kannada, Malayalam, Tamil, Hindi, English
• A patient, calm under pressure attitude

Roles and responsibilities

In this role, you will:

• Identify upsell opportunities where relevant
• Resolve queries and complaints with patience and accuracy
• Meet quality, call-handling and satisfaction targets
• Handle inbound and outbound customer calls, chats or emails.

Salary and benefits

The salary for this role is ₹15,000 – ₹25,000 per month.

Quick facts

• Work location: Begumpet, Hyderabad, Telangana
• Work mode: Office-based
• Job type: Full time
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Vacancies: 4
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday

If this job suits you, apply now — shortlisted candidates will be contacted by Tieup Auxiliary.