Team Lead - Field Collection

Start your next role as a Team Lead - Field Collection with Tieup Auxiliary in Ameerpet, Hyderabad. The pay goes up to ₹30,000/month. The team is filling 2 vacancies.

Employer’s description

Contact Individuals Or Businesses To Recover Overdue Payments And Resolve Disputes. Negotiate Repayment Terms That Align With Organizational Policies. Maintain Records Of Collections And Prepare Reports For Management. Tracking And Following Up With A Field Executive Involves Coordinating Field Visits, Tracking Locations, Reviewing Daily Tasks. More Than 2 Years Experience Compulsory.

Salary

You will be paid ₹20,000 – ₹30,000 per month.

What the job involves

• Follow call scripts and update customers on ticket status.
• Handle inbound and outbound customer calls, chats or emails
• Identify upsell opportunities where relevant
• Log every interaction and its outcome in the support system
• Escalate complex cases to the right team within the SLA

What we are looking for

• At least 2 years of relevant experience
• Minimum qualification: Graduate
• Comfortable with CRM tools, Complaint handling, Verbal communication, Typing speed
• Male Only
• Good English
• More Than 2 Years Experience Compulsory.
• Someone patient and customer-first

Quick facts

• Job location: Ameerpet, Hyderabad, Telangana
• Job type: Full time
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Vacancies: 2
• Work type: On-site

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