Operations Manager

Looking for an Operations Manager role in RT Nagar, Bengaluru? Timeline HR is hiring now. Salary is up to ₹45,000/month.

Note from the employer

Lead And Motivate Teams To Achieve Operational Targets And Objectives. Manage Workflows, Assign Tasks, And Ensure Quality Standards Are Maintained. Analyze Performance Metrics And Implement Strategies To Improve Productivity. Prefer Candidates From Hvac/Manufacturing . Must Be Able To Work Under Pressure . Excellent English , Hindi , Kannada . More Than 2 Years Experience Compulsory. | Type : Sales | Languages : Kannada, Hindi, English

What the job involves

As an Operations Manager, your work will include:

• You will resolve queries and complaints with patience and accuracy.
• Follow call scripts and update customers on ticket status
• Handle inbound and outbound customer calls, chats or emails
• You will escalate complex cases to the right team within the SLA.
• Meet quality, call-handling and satisfaction targets

Compensation

Salary: ₹40,000 – ₹45,000 per month, based on skills and experience.

Eligibility

• 2+ years of experience in a similar role
• Education: Graduate
• Comfortable with English, Hindi, Kannada, Sales
• Male Only
• Good English
• More Than 2 Years Experience Compulsory.
• Type: Sales
• Languages: Kannada, Hindi, English
• Someone patient and polite

Job details

• Job location: RT Nagar, Bengaluru, Karnataka
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Employment type: Full time
• Work type: Office-based
• Vacancies: 1

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