Operations Team Leader

Tirumala Facility Management India Llp is looking for an Operations Team Leader to join its team in Whitefield, Bengaluru. Great for first-time job seekers. Salary is up to ₹25,000/month. There are 3 open positions.

Note from the employer

Supervise Day-To-Day Operations Of Battery Swapping Stations Within The Assigned Cluster. Coordinate With Technical, Service, And Logistics Teams To Ensure Timely Resolution Of Station Related Issues. Maintain A Minimum 95% Uptime For Each Battery Swapping Station Under Your Cluster. Continuously Monitor Station Performance And Address. Languages : Hindi, Kannada, English

Compensation

You will be paid ₹22,000 – ₹25,000 per month.

Your responsibilities

As an Operations Team Leader, your work will include:

• You will handle inbound and outbound customer calls, chats or emails.
• Log every interaction and its outcome in the support system
• Escalate complex cases to the right team within the SLA
• Meet quality, call-handling and satisfaction targets

Requirements

• Ideal for freshers starting their career
• Education: 12th Pass
• Skills: English, Hindi, Kannada
• Male Only
• Good English
• Freshers can apply
• Languages: Hindi, Kannada, English

Job details

• Location: Whitefield, Bengaluru, Karnataka
• Openings: 3
• Interview: Monday to Saturday 9.00 am to 5.30 pm
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Job type: Full time
• Work mode: Work from office

Click Apply to send your profile to Tirumala Facility Management India Llp. It takes less than a minute.