Telecaller

Titan Medi Services has an opening for a Telecaller based in Kondapur, Hyderabad. The pay goes up to ₹35,000/month. Freshers can apply.

Employer’s description

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics.

What the job involves

As a Telecaller, your work will include:

• Log every interaction and its outcome in the support system
• Resolve queries and complaints with patience and accuracy
• Meet quality, call-handling and satisfaction targets.
• Identify upsell opportunities where relevant

Requirements

• Ideal for freshers starting their career
• Education: 12th Pass
• Comfortable with Active listening, CRM tools, Typing speed, Verbal communication
• Female Only
• Basic English
• Freshers can apply

Pay and perks

Salary: ₹18,000 – ₹35,000 per month, based on skills and experience.

Position details

• Work location: Kondapur, Hyderabad, Telangana
• Work type: Work from office
• Openings: 1
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Job type: Full time

Ready to start? Upload your resume and apply to Titan Medi Services today.