Operation Manager

Join Titliz Furnishings Llp as an Operation Manager in Pitam Pura, Delhi. Salary is up to ₹30,000/month.

Note from the employer

Lead And Motivate Teams To Achieve Operational Targets And Objectives. Manage Workflows, Assign Tasks, And Ensure Quality Standards Are Maintained. Analyze Performance Metrics And Implement Strategies To Improve Productivity. 1 - 2 Years Experience Compulsory. | Basic Excel, Advanced Excel

Who can apply

• 1 to 2 years of experience in a similar role
• Minimum qualification: 12th Pass
• Good knowledge of Advanced Excel and Basic Excel
• Basic English
• 1 - 2 Years Experience Compulsory.
• Basic Excel, Advanced Excel

Pay and perks

Salary: ₹20,000 – ₹30,000 per month, based on skills and experience.

Key responsibilities

In this role, you will:

• Meet quality, call-handling and satisfaction targets
• You will handle inbound and outbound customer calls, chats or emails.
• Escalate complex cases to the right team within the SLA.
• Resolve queries and complaints with patience and accuracy.
• Log every interaction and its outcome in the support system.

Position details

• Location: Pitam Pura, Delhi, Delhi
• Timings: 10:00 AM - 7:30 PM | Monday to Saturday
• Employment type: Full time
• Openings: 1
• Work mode: Work from office
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday

Click Apply to send your profile to Titliz Furnishings Llp. It takes less than a minute.