Tele Caller

Looking for a Tele Caller role in B. B. D. Bag Dalhousie Square, Kolkata? Tksa Services Pvt Ltd is hiring now. You can earn up to ₹14,000/month. The team is filling 5 vacancies.

Note from the employer

Were Looking For A Dynamic Telesales Executive With: Min. 1 Year Of Calling Experience (Inbound/Outbound) Fluency In Hindi & Bengali (English Preferred) Strong Communication & Convincing Skills Willingness To Travel For Client Meetings Educational Qualification: Min. 12Th Pass (Graduates Preferred) Mon To Sat, 10 Am To 7 Pm. 1 - 2 Years Experience Compulsory. | Type : Sales, Outbound, Inbound, Mutual Funds | Marketing | Languages : Bengali, Hindi, English | Preferred Experience In : Real Estate

Skills and qualifications

• 1 to 2 years of experience in a similar role
• Education: 12th Pass
• Comfortable with Bengali, English, Hindi, Inbound, Marketing, Mutual Funds, Outbound, Real Estate
• Female Only
• Basic English
• 1 - 2 Years Experience Compulsory.
• Type: Sales, Outbound, Inbound, Mutual Funds
• Marketing
• Languages: Bengali, Hindi, English
• Preferred Experience In: Real Estate
• You are patient and calm under pressure

Key responsibilities

• Resolve queries and complaints with patience and accuracy
• Handle inbound and outbound customer calls, chats or emails
• Follow call scripts and update customers on ticket status
• Escalate complex cases to the right team within the SLA
• Meet quality, call-handling and satisfaction targets
• Identify upsell opportunities where relevant

Salary and benefits

The salary for this role is ₹10,000 – ₹14,000 per month.

Job details

• Job location: B. B. D. Bag Dalhousie Square, Kolkata, West Bengal
• Openings: 5
• Working hours: 10:00 AM - 07:00 PM | Monday to Saturday
• Interview timings: 11:00 AM - 1:00 PM | Monday to Saturday
• Work mode: Office-based
• Employment type: Full time

Ready to start? Upload your resume and apply to Tksa Services Pvt Ltd today.