Telecaller

TM Private LimIted is looking for a Telecaller to join its team in Mangadu, Chennai. The pay goes up to ₹25,000/month. Great for first-time job seekers.

Employer’s description

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics.

Salary

You will be paid ₹12,000 – ₹25,000 per month.

Day-to-day work

• Log every interaction and its outcome in the support system
• You will resolve queries and complaints with patience and accuracy.
• You will handle inbound and outbound customer calls, chats or emails.
• Escalate complex cases to the right team within the SLA

Skills and qualifications

• No prior experience needed — freshers can apply
• Education: Tenth Pass
• Good knowledge of Complaint handling, Verbal communication, Hindi and English and CRM tools
• Female Only
• No English required
• Freshers can apply
• A customer-first, polite attitude

Job details

• Location: Mangadu, Chennai, Tamil Nadu
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Openings: 1
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Employment type: Full time
• Work type: Work from office

Click Apply to send your profile to TM Private LimIted. It takes less than a minute.