Customer Service Executive

A new Customer Service Executive role is open at TNT business services, Nahur West, Mumbai. You can earn up to ₹22,000/month. 30 candidates will be hired for this role.

Employer’s description

Manage Customer Interactions Via Chat Or Email, Resolving Queries Effectively. Provide Accurate Information, Troubleshoot Issues, And Ensure Customer Satisfaction. Document All Interactions And Escalate Unresolved Issues To The Appropriate Teams.Reliving Letter Mandatory. 1 - 2 Years Experience Compulsory. | Type : Inbound | Languages : Hindi, English

Day-to-day work

In this role, you will:

• Achieve monthly sales and collection targets
• Explain products and offers clearly and handle objections
• Follow up on leads and convert them into sales
• Record visits, calls and orders in the CRM or daily report
• Share market and competitor feedback with the team
• Identify and approach new customers in the assigned territory

Compensation

The salary for this role is ₹20,000 – ₹22,000 per month.

What we are looking for

• 1 to 2 years of experience in a similar role
• Minimum qualification: 12th Pass
• Comfortable with English, Hindi, Inbound
• Good English
• 1 - 2 Years Experience Compulsory.
• Type: Inbound
• Languages: Hindi, English
• A self-motivated, target-driven attitude

Job at a glance

• Job location: Nahur West, Mumbai, Maharashtra
• Job type: Full time
• Vacancies: 30
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Timings: 10:00 AM - 7:00 PM | Monday to Saturday
• Work mode: Work from office

If this job suits you, apply now — shortlisted candidates will be contacted by TNT business services.