Telecaller

Start your next role as a Telecaller with TNZ Business solution pvt ltd in Agarpara, Kolkata. You can earn up to ₹25,000/month. Great for first-time job seekers.

Employer’s description

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics.

Skills and qualifications

• No prior experience needed — freshers can apply
• Tenth Pass or equivalent
• Comfortable with Active listening, CRM tools, Complaint handling, Typing speed
• No English required
• Freshers can apply

Salary and benefits

Salary: ₹15,000 – ₹25,000 per month, based on skills and experience.

Roles and responsibilities

• Escalate complex cases to the right team within the SLA
• Follow call scripts and update customers on ticket status
• You'll meet quality, call-handling and satisfaction targets.
• Resolve queries and complaints with patience and accuracy.

Job details

• Job location: Agarpara, Kolkata, West Bengal
• Work type: On-site
• Job type: Full time
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Vacancies: 1

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