Operation Manager

Topinsight Consultants Private Limited wants to bring on an Operation Manager for its Sector 58 - Gurgaon, Delhi team. You can earn up to ₹50,000/month.

Note from the employer

Responsible For Handling Team. Manage Day To Day Operations. Monitor Targets And Performance. Taking Regular Updates. More Than 2 Years Experience Compulsory.

Requirements

• At least 2 years of relevant experience
• Minimum qualification: Graduate
• Good knowledge of Typing speed, Active listening, Complaint handling and Hindi and English
• Good English
• More Than 2 Years Experience Compulsory.
• Someone patient and polite

Salary and benefits

Compensation: ₹40,000 – ₹50,000 per month.

Your responsibilities

Your main tasks will be to:

• Handle inbound and outbound customer calls, chats or emails
• Follow call scripts and update customers on ticket status
• Log every interaction and its outcome in the support system
• Resolve queries and complaints with patience and accuracy
• Escalate complex cases to the right team within the SLA

Job details

• Job location: Sector 58 - Gurgaon, Delhi, Delhi
• Vacancies: 1
• Work type: On-site
• Interview timings: 11:00 am - 4:00pm | Monday to Saturday
• Job type: Full time
• Working hours: 09:30 am - 6:30pm | Monday to Saturday

Ready to start? Upload your resume and apply to Topinsight Consultants Private Limited today.