Back Office Counselor

TOPS Technologies is hiring a Back Office Counselor in New CG Road, Ahmedabad. Salary is up to ₹25,000/month. There are 5 open positions.

In the employer’s words

1. Tele Sales Support:Handle Telephonic Inquiries, And Proactively Convert Leads Into Prospective Walk-Ins.2. Dues Follow-Up:O Track And Follow Up On Pending Payments From Students.3. Student Monitoring:O Keep Track Of Students On Hold Or Those Not Attending Regularly.O Maintain And Regularly Update The Attendance Register For All Students. 1 - 2 Years Experience Compulsory. | Type : Sales | Languages : Gujarati, Hindi, English

What we are looking for

• 1–2 years of relevant experience
• Minimum qualification: Graduate
• Comfortable with English, Gujarati, Hindi, Sales
• Female Only
• Good English
• 1 - 2 Years Experience Compulsory.
• Type: Sales
• Languages: Gujarati, Hindi, English
• Someone calm under pressure and polite

Roles and responsibilities

• Identify upsell opportunities where relevant.
• Follow call scripts and update customers on ticket status
• You'll log every interaction and its outcome in the support system.
• Handle inbound and outbound customer calls, chats or emails

What you get

Salary: ₹20,000 – ₹25,000 per month, based on skills and experience.

Job details

• Location: New CG Road, Ahmedabad, Gujarat
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Openings: 5
• Work mode: On-site
• Job type: Full time
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday

Interested? Apply now on BetterJobs with your resume — TOPS Technologies reviews applications regularly.