Senior Tele Caller

Start your next role as a Senior Tele Caller with Totalpay in Shyam Nagar, Kanpur. There are 10 open positions. Great for first-time job seekers. Salary is up to ₹15,000/month.

Note from the employer

Good Communication Skills Good Convenienceing Hr Telecaller. Languages : Hindi, English

Salary and benefits

The salary for this role is ₹11,500 – ₹15,000 per month.

Roles and responsibilities

In this role, you will:

• Identify upsell opportunities where relevant
• Follow call scripts and update customers on ticket status.
• You will log every interaction and its outcome in the support system.
• Resolve queries and complaints with patience and accuracy
• Handle inbound and outbound customer calls, chats or emails
• Escalate complex cases to the right team within the SLA.

Eligibility

• Ideal for freshers starting their career
• Education: 12th Pass
• Skills: English, Hindi
• Female Only
• Basic English
• Freshers can apply
• Languages: Hindi, English

Position details

• Job location: Shyam Nagar, Kanpur, Uttar Pradesh
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Openings: 10
• Work mode: Office-based
• Employment type: Full time
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday

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