Operation Executive

Join Touch Hygiene Services Private Limited as an Operation Executive in Balkampet, Hyderabad. The team is filling 2 vacancies. The pay goes up to ₹27,000/month.

In the employer’s words

Lead And Motivate Teams To Achieve Operational Targets And Objectives. Manage Workflows, Assign Tasks, And Ensure Quality Standards Are Maintained. Analyze Performance Metrics And Implement Strategies To Improve Service Quality. 1 - 2 Years Experience Compulsory. | Basic Excel, MS Word | Skills Needed : Email, Computer

Compensation

Compensation: ₹23,000 – ₹27,000 per month.

Skills and qualifications

• 1 to 2 years of experience in a similar role
• 12th Pass or equivalent
• Comfortable with Basic Excel, Computer, Email, Ms Word
• Male Only
• Basic English
• 1 - 2 Years Experience Compulsory.
• Basic Excel, MS Word
• Skills Needed: Email, Computer
• A patient, polite attitude

Roles and responsibilities

• Identify upsell opportunities where relevant
• Log every interaction and its outcome in the support system
• Escalate complex cases to the right team within the SLA
• Handle inbound and outbound customer calls, chats or emails
• Meet quality, call-handling and satisfaction targets

Job details

• Work location: Balkampet, Hyderabad, Telangana
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Work mode: Office-based
• Openings: 2
• Shift: 9:00 AM - 6:00 PM | Monday to Saturday
• Employment type: Full time

Interested? Apply now on BetterJobs with your resume — Touch Hygiene Services Private Limited reviews applications regularly.