Customer Support Executive

Looking for a Customer Support Executive role in Airoli, Mumbai? Tour And Travel is hiring now. The team is filling 15 vacancies. Freshers can apply. Salary is up to ₹45,000/month.

Employer’s description

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics.

Salary and benefits

You will be paid ₹15,000 – ₹45,000 per month.

Candidate profile

• No prior experience needed — freshers can apply
• Tenth Pass or equivalent
• Skills: Target achievement, Customer handling, Lead generation, Presentation
• Basic English
• Freshers can apply
• You are self-motivated and target-driven

Your responsibilities

In this role, you will:

• You will prepare quotations and close deals with decision makers.
• Identify and approach new customers in the assigned territory
• Explain products and offers clearly and handle objections
• Record visits, calls and orders in the CRM or daily report
• Achieve monthly sales and collection targets
• Share market and competitor feedback with the team

Quick facts

• Location: Airoli, Mumbai, Maharashtra
• Work type: Work from office
• Job type: Full time
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Openings: 15

If this job suits you, apply now — shortlisted candidates will be contacted by Tour And Travel.