Payment Collection Specialist

Tpc is hiring a Payment Collection Specialist in Majura Gate, Surat. There are 3 open positions. You can earn up to ₹20,000/month.

Employer’s description

Contact Individuals Or Businesses To Recover Overdue Payments And Resolve Disputes. Negotiate Repayment Terms That Align With Organizational Policies. Maintain Records Of Collections And Prepare Reports For Management. 1 - 2 Years Experience Compulsory. | Languages : Gujarati, Hindi, English

Compensation

You will be paid ₹14,000 – ₹20,000 per month.

Requirements

• 1 to 2 years of experience in a similar role
• Minimum qualification: 12th Pass
• Skills: English, Gujarati, Hindi
• Female Only
• Basic English
• 1 - 2 Years Experience Compulsory.
• Languages: Gujarati, Hindi, English
• You are customer-first and polite

Day-to-day work

• Escalate complex cases to the right team within the SLA.
• Resolve queries and complaints with patience and accuracy
• You will identify upsell opportunities where relevant.
• Handle inbound and outbound customer calls, chats or emails
• Follow call scripts and update customers on ticket status
• Log every interaction and its outcome in the support system.

Job at a glance

• Location: Majura Gate, Surat, Gujarat
• Interview: 9:30 AM - 6:30 PM | Monday to Saturday
• Job type: Full time
• Openings: 3
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Work mode: On-site

Interested? Apply now on BetterJobs with your resume — Tpc reviews applications regularly.