Receptionist Cum Telecaller

Tps Healthcare wants to bring on a Receptionist Cum Telecaller for its Rohini Sec 7, Delhi team. Salary is up to ₹18,000/month. There are 10 open positions.

In the employer’s words

The Patient Calling Executive Is Responsible For Contacting Patients, Scheduling Appointments, And Encouraging Them To Visit The Clinic. The Role Includes Following Up With Patients, Answering Basic Queries, Maintaining Accurate Call Records, And Coordinating With The Clinic Team To Ensure A Smooth Patient Experience. Type : Outbound, Sales, Inbound | Languages : Hindi, English

Compensation

The salary for this role is ₹12,000 – ₹18,000 per month.

Key responsibilities

• Handle inbound and outbound customer calls, chats or emails
• Resolve queries and complaints with patience and accuracy
• Escalate complex cases to the right team within the SLA.
• Meet quality, call-handling and satisfaction targets
• Identify upsell opportunities where relevant
• Follow call scripts and update customers on ticket status

Candidate profile

• Open to freshers
• Education: 12th Pass
• Skills: English, Hindi, Inbound, Outbound, Sales
• Female Only
• Basic English
• Freshers can apply
• Type: Outbound, Sales, Inbound
• Languages: Hindi, English
• You are customer-first and polite

Position details

• Location: Rohini Sec 7, Delhi, Delhi
• Vacancies: 10
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Job type: Full time
• Work type: Office-based
• Shift: 10:00AM - 6:30 PM | Monday to Saturday

Apply today and take the next step in your career with Tps Healthcare.