Tele Caller

Trade Odisha wants to bring on a Tele Caller for its Chandrasekharpur, Bhubaneswar team. 2 candidates will be hired for this role. The pay goes up to ₹10,000/month.

In the employer’s words

Job Description For The Tele Caller: Make Outbound Calls To Businesses, Startups, And Service Providers To Encourage Registration.Handle Inbound Queries Regarding Listing Process, Benefits, And Pricing.Explain Platform Features And Demonstrate How Listings Generate Leads And Credibility. 1 - 2 Years Experience Compulsory. | Languages : English, Hindi

Who can apply

• 1 to 2 years of experience in a similar role
• Minimum qualification: 12th Pass
• Comfortable with English, Hindi
• Female Only
• Good English
• 1 - 2 Years Experience Compulsory.
• Languages: English, Hindi
• You are customer-first and polite

Roles and responsibilities

Your main tasks will be to:

• Escalate complex cases to the right team within the SLA.
• Resolve queries and complaints with patience and accuracy
• Follow call scripts and update customers on ticket status
• Identify upsell opportunities where relevant.
• Log every interaction and its outcome in the support system
• Meet quality, call-handling and satisfaction targets

Compensation

You will be paid ₹8,000 – ₹10,000 per month.

Quick facts

• Work location: Chandrasekharpur, Bhubaneswar, Odisha
• Openings: 2
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Work type: Work from office
• Employment type: Full time

Apply today and take the next step in your career with Trade Odisha.