Education Counsellor

Start your next role as an Education Counsellor with Trainotrack Solutions Private Limited in Rohini, Delhi. 5 candidates will be hired for this role. You can earn up to ₹30,000/month.

Employer’s description

Converting The Leads And Communicating With Customers ( Students ).Understanding Their Needs, And Ensuring A Smooth Sales Process. You Must Be Comfortable Making Calls, Connecting Via Whatsapp/Email, Generating Interest, Qualifying Prospects And Closing Sales. 1 - 2 Years Experience Compulsory. | Type : Sales, Outbound, Inbound | Languages : Hindi, English

Who can apply

• 1–2 years of relevant experience
• Minimum qualification: Graduate
• Skills: English, Hindi, Inbound, Outbound, Sales
• Female Only
• Basic English
• 1 - 2 Years Experience Compulsory.
• Type: Sales, Outbound, Inbound
• Languages: Hindi, English
• Someone polite and calm under pressure

Roles and responsibilities

• Follow call scripts and update customers on ticket status
• Log every interaction and its outcome in the support system.
• Escalate complex cases to the right team within the SLA.
• Identify upsell opportunities where relevant
• Meet quality, call-handling and satisfaction targets.

What you get

Salary: ₹25,000 – ₹30,000 per month, based on skills and experience.

Job details

• Work location: Rohini, Delhi, Delhi
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Job type: Full time
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Work mode: On-site
• Openings: 5

Interested? Apply now on BetterJobs with your resume — Trainotrack Solutions Private Limited reviews applications regularly.