Education Counsellor

Join Trainotrack Solutions Private Limited as an Education Counsellor in Pitampura, Delhi. 3 candidates will be hired for this role. Salary is up to ₹35,000/month.

In the employer’s words

Converting The Leads And Communicating With Customers ( Students ).Understanding Their Needs, And Ensuring A Smooth Sales Process. You Must Be Comfortable Making Calls, Connecting Via Whatsapp/Email, Generating Interest, Qualifying Prospects And Closing Sales. 1 - 2 Years Experience Compulsory. | Type : Sales, Inbound, Outbound | Languages : Hindi, English

Who can apply

• 1–2 years of relevant experience
• Graduate or equivalent
• Comfortable with English, Hindi, Inbound, Outbound, Sales
• Female Only
• Basic English
• 1 - 2 Years Experience Compulsory.
• Type: Sales, Inbound, Outbound
• Languages: Hindi, English
• You are customer-first and patient

Your responsibilities

Here is what a typical day looks like:

• Handle inbound and outbound customer calls, chats or emails
• You will log every interaction and its outcome in the support system.
• You'll follow call scripts and update customers on ticket status.
• Meet quality, call-handling and satisfaction targets
• Identify upsell opportunities where relevant
• Escalate complex cases to the right team within the SLA

Salary and benefits

Compensation: ₹30,000 – ₹35,000 per month.

Job at a glance

• Job location: Pitampura, Delhi, Delhi
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Work type: Work from office
• Vacancies: 3
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Job type: Full time

Apply today and take the next step in your career with Trainotrack Solutions Private Limited.