Telecaller

Trans India Pvt Ltd has an opening for a Telecaller based in Koyambedu, Chennai. You can earn up to ₹25,000/month. Freshers can apply.

Employer’s description

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics.

What the job involves

Your main tasks will be to:

• Meet quality, call-handling and satisfaction targets
• Escalate complex cases to the right team within the SLA.
• Identify upsell opportunities where relevant
• Handle inbound and outbound customer calls, chats or emails.

Skills and qualifications

• No prior experience needed — freshers can apply
• Tenth Pass or equivalent
• Skills: Active listening, Complaint handling, Verbal communication, CRM tools
• Female Only
• No English required
• Freshers can apply
• Someone patient and polite

Salary and benefits

Salary: ₹20,000 – ₹25,000 per month, based on skills and experience.

Job at a glance

• Job location: Koyambedu, Chennai, Tamil Nadu
• Vacancies: 1
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Job type: Full time
• Work type: On-site
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday

Ready to start? Upload your resume and apply to Trans India Pvt Ltd today.