Customer Experience Executive

A new Customer Experience Executive role is open at Transact Global, Yeshwanthpur, Bengaluru. The team is filling 10 vacancies. You can earn up to ₹25,000/month.

In the employer’s words

A Customer Experience Executive Is Responsible For Ensuring Customers Have A Positive Experience With The Company By Addressing Inquiries, Resolving Issues, And Improving Overall Customer Satisfaction. The Role Focuses On Maintaining Strong Relationships With Customers And Providing High-Quality Service. Type : Outbound, International, Domestic, Inbound, Sales | Languages : Malayalam, Kannada, Hindi, English

Requirements

• No prior experience needed — freshers can apply
• Minimum qualification: 12th Pass
• Good knowledge of Domestic, English, Hindi, Inbound, International, Kannada, Malayalam and Outbound
• Good English
• Freshers can apply
• Type: Outbound, International, Domestic, Inbound, Sales
• Languages: Malayalam, Kannada, Hindi, English

Salary

The salary for this role is ₹18,000 – ₹25,000 per month.

What you will do

• Resolve queries and complaints with patience and accuracy
• Log every interaction and its outcome in the support system
• You'll meet quality, call-handling and satisfaction targets.
• Follow call scripts and update customers on ticket status
• Escalate complex cases to the right team within the SLA
• Identify upsell opportunities where relevant

Quick facts

• Work location: Yeshwanthpur, Bengaluru, Karnataka
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Work mode: Office-based
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Employment type: Full time
• Openings: 10

Apply today and take the next step in your career with Transact Global.