International Voice Process Agent

Transact Global wants to bring on an International Voice Process Agent for its Yeshwanthpur, Bengaluru team. The team is filling 20 vacancies. You can earn up to ₹30,000/month.

Employer’s description

Handle Outbound Or Inbound Calls To Interact With International Customers. Address Queries, Provide Product Or Service Information, And Resolve Issues Promptly. Adapt To Different Cultural Nuances And Maintain Professionalism In Communication. Type : International, Domestic, Inbound, Outbound | Languages : Hindi, English

What we are looking for

• Open to freshers
• Education: 12th Pass
• Skills: Domestic, English, Hindi, Inbound, International, Outbound
• Good English
• Freshers can apply
• Type: International, Domestic, Inbound, Outbound
• Languages: Hindi, English
• Someone polite and calm under pressure

Salary and benefits

Salary: ₹18,000 – ₹30,000 per month, based on skills and experience.

Roles and responsibilities

• You will escalate complex cases to the right team within the SLA.
• You'll identify upsell opportunities where relevant.
• You'll meet quality, call-handling and satisfaction targets.
• Handle inbound and outbound customer calls, chats or emails

Quick facts

• Job location: Yeshwanthpur, Bengaluru, Karnataka
• Work mode: On-site
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Employment type: Full time
• Openings: 20

Interested? Apply now on BetterJobs with your resume — Transact Global reviews applications regularly.