International Voice Process Agent

Transact Global has an opening for an International Voice Process Agent based in Yeshwanthpur, Bengaluru. Freshers can apply. 10 candidates will be hired for this role. The pay goes up to ₹30,000/month.

Note from the employer

The Telesales Executive Is Responsible For Contacting Potential And Existing Customers Over The Phone, Explaining Products Or Services, Generating Sales Opportunities, And Achieving Revenue Targets. The Role Requires Excellent Communication Skills, Persuasive Selling Abilities, And Strong Customer Relationship Management. Type : Sales, International, Outbound, Inbound | Languages : Hindi, English

Who can apply

• Open to freshers
• Minimum qualification: 12th Pass
• Comfortable with English, Hindi, Inbound, International, Outbound, Sales
• Good English
• Freshers can apply
• Type: Sales, International, Outbound, Inbound
• Languages: Hindi, English
• A customer-first, calm under pressure attitude

Your responsibilities

• Follow call scripts and update customers on ticket status
• Log every interaction and its outcome in the support system
• You'll resolve queries and complaints with patience and accuracy.
• Handle inbound and outbound customer calls, chats or emails
• You'll escalate complex cases to the right team within the SLA.
• Identify upsell opportunities where relevant

What you get

Compensation: ₹18,000 – ₹30,000 per month.

Position details

• Job location: Yeshwanthpur, Bengaluru, Karnataka
• Job type: Full time
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Work type: On-site
• Openings: 10
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday

Ready to start? Upload your resume and apply to Transact Global today.