Telecaller

A new Telecaller role is open at Transaid, Narol, Ahmedabad. The pay goes up to ₹18,000/month.

In the employer’s words

Required Telecaller. More Than 2 Years Experience Compulsory. | Type : Outbound | Languages : Gujarati, Hindi, English

Pay and perks

Compensation: ₹15,000 – ₹18,000 per month.

Candidate profile

• 2+ years of experience in a similar role
• Minimum qualification: 12th Pass
• Comfortable with English, Gujarati, Hindi, Outbound
• Female Only
• Good English
• More Than 2 Years Experience Compulsory.
• Type: Outbound
• Languages: Gujarati, Hindi, English
• A calm under pressure, polite attitude

Roles and responsibilities

In this role, you will:

• Escalate complex cases to the right team within the SLA
• Identify upsell opportunities where relevant
• Meet quality, call-handling and satisfaction targets
• You'll follow call scripts and update customers on ticket status.
• You'll handle inbound and outbound customer calls, chats or emails.

Job details

• Work location: Narol, Ahmedabad, Gujarat
• Timings: 11:00 AM - 7:15 PM | Monday to Saturday
• Work mode: On-site
• Job type: Full time
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Vacancies: 1

Apply today and take the next step in your career with Transaid.