Telecaller

Looking for a Telecaller role in Amaravathi, Guntur? Tranzindia Pvt Ltd is hiring now. No experience? You can still apply. The pay goes up to ₹15,000/month.

Note from the employer

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics.

Who can apply

• Ideal for freshers starting their career
• 12th Pass or equivalent
• Good knowledge of Hindi and English, Active listening, Verbal communication and Complaint handling
• Basic English
• Freshers can apply
• You are calm under pressure and polite

Compensation

You will be paid ₹14,000 – ₹15,000 per month.

What the job involves

Here is what a typical day looks like:

• Meet quality, call-handling and satisfaction targets
• Log every interaction and its outcome in the support system
• You'll escalate complex cases to the right team within the SLA.
• Identify upsell opportunities where relevant
• Handle inbound and outbound customer calls, chats or emails

Position details

• Location: Amaravathi, Guntur, Andhra Pradesh
• Employment type: Full time
• Openings: 1
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Work type: Work from office

Interested? Apply now on BetterJobs with your resume — Tranzindia Pvt Ltd reviews applications regularly.