Telecaller

Looking for a Telecaller role in Dunlop, Kolkata? Travellers Club and Holidays is hiring now. The pay goes up to ₹8,000/month. Freshers can apply.

Employer’s description

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics.

Your responsibilities

• Identify upsell opportunities where relevant
• Escalate complex cases to the right team within the SLA
• Log every interaction and its outcome in the support system
• You will follow call scripts and update customers on ticket status.

Candidate profile

• No prior experience needed — freshers can apply
• Minimum qualification: Tenth Pass
• Skills: Verbal communication, Complaint handling, CRM tools, Typing speed
• No English required
• Freshers can apply
• Someone calm under pressure and customer-first

Compensation

The salary for this role is ₹8,000 per month.

Position details

• Job location: Dunlop, Kolkata, West Bengal
• Work mode: Work from office
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Openings: 1
• Job type: Full time
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday

Ready to start? Upload your resume and apply to Travellers Club and Holidays today.