Telecaller

A new Telecaller role is open at Traveloon, Basant Avenue, Ludhiana. You can earn up to ₹15,000/month. No experience? You can still apply.

Note from the employer

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics.

Salary

The salary for this role is ₹10,000 – ₹15,000 per month.

What you will do

• Escalate complex cases to the right team within the SLA.
• Log every interaction and its outcome in the support system
• Identify upsell opportunities where relevant
• Resolve queries and complaints with patience and accuracy

Eligibility

• Ideal for freshers starting their career
• Education: 12th Pass
• Good knowledge of CRM tools, Active listening, Complaint handling and Typing speed
• Basic English
• Freshers can apply
• A patient, calm under pressure attitude

Quick facts

• Work location: Basant Avenue, Ludhiana, Punjab
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Job type: Full time
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Work mode: On-site
• Openings: 1

Ready to start? Upload your resume and apply to Traveloon today.