Field Collection Executive

A new Field Collection Executive role is open at Trayosa Consultant, Agra. The team is filling 10 vacancies. Salary is up to ₹18,000/month.

Note from the employer

Contact Individuals Or Businesses To Recover Overdue Payments And Resolve Disputes. Negotiate Repayment Terms That Align With Organizational Policies. Maintain Records Of Collections And Prepare Reports For Management. 1 - 2 Years Experience Compulsory. | Preferred Experience In : Insurance, Loan

What we are looking for

• 1–2 years of relevant experience
• Minimum qualification: 12th Pass
• Skills: Insurance, Loan
• Male Only
• Basic English
• 1 - 2 Years Experience Compulsory.
• Preferred Experience In: Insurance, Loan
• You are customer-first and polite

What you will do

• Handle inbound and outbound customer calls, chats or emails
• Log every interaction and its outcome in the support system
• Follow call scripts and update customers on ticket status
• Meet quality, call-handling and satisfaction targets
• Resolve queries and complaints with patience and accuracy
• Escalate complex cases to the right team within the SLA

What you get

The salary for this role is ₹15,000 – ₹18,000 per month.

Quick facts

• Job location: Agra, Uttar Pradesh
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Employment type: Full time
• Shift: 10:00 AM - 7:30 PM | Monday to Saturday
• Work mode: On-site
• Vacancies: 10

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