Field Collection Executive

Trayosa Consultant is looking for a Field Collection Executive to join its team in Panchkula, Chandigarh. Salary is up to ₹20,000/month. The team is filling 5 vacancies.

In the employer’s words

Contact Individuals Or Businesses To Recover Overdue Payments And Resolve Disputes. Negotiate Repayment Terms That Align With Organizational Policies. Maintain Records Of Collections And Prepare Reports For Management. 1 - 2 Years Experience Compulsory.

Requirements

• 1 to 2 years of experience in a similar role
• Education: 12th Pass
• Skills: Typing speed, Active listening, CRM tools, Hindi and English
• Male Only
• Basic English
• 1 - 2 Years Experience Compulsory.
• A calm under pressure, customer-first attitude

What you get

Compensation: ₹15,000 – ₹20,000 per month.

What the job involves

• Resolve queries and complaints with patience and accuracy
• Escalate complex cases to the right team within the SLA
• Identify upsell opportunities where relevant
• Meet quality, call-handling and satisfaction targets
• Log every interaction and its outcome in the support system
• Handle inbound and outbound customer calls, chats or emails.

Position details

• Job location: Panchkula, Chandigarh, Chandigarh
• Employment type: Full time
• Work mode: Work from office
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Vacancies: 5
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday

Ready to start? Upload your resume and apply to Trayosa Consultant today.