Field Collection Executive

Trayosa Consultant wants to bring on a Field Collection Executive for its Darshan Purwa, Kanpur team. Salary is up to ₹18,000/month. 5 candidates will be hired for this role.

In the employer’s words

Contact Individuals Or Businesses To Recover Overdue Payments And Resolve Disputes. Negotiate Repayment Terms That Align With Organizational Policies. Maintain Records Of Collections And Prepare Reports For Management. 1 - 2 Years Experience Compulsory.

What you will do

• Follow call scripts and update customers on ticket status
• You'll log every interaction and its outcome in the support system.
• Meet quality, call-handling and satisfaction targets
• You'll resolve queries and complaints with patience and accuracy.
• Identify upsell opportunities where relevant
• Handle inbound and outbound customer calls, chats or emails

What you get

Compensation: ₹12,000 – ₹18,000 per month.

Skills and qualifications

• 1–2 years of relevant experience
• 12th Pass or equivalent
• Comfortable with Active listening, Verbal communication, Typing speed, Complaint handling
• Male Only
• Basic English
• 1 - 2 Years Experience Compulsory.
• Someone polite and customer-first

Job details

• Work location: Darshan Purwa, Kanpur, Uttar Pradesh
• Vacancies: 5
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Timings: 10:00 AM - 7:30 PM | Monday to Saturday
• Work mode: On-site
• Job type: Full time

If this job suits you, apply now — shortlisted candidates will be contacted by Trayosa Consultant.