Field Collection Executive

Trayosa Consultant wants to bring on a Field Collection Executive for its Mainpuri team. There are 2 open positions. You can earn up to ₹20,000/month.

Employer’s description

Contact Individuals Or Businesses To Recover Overdue Payments And Resolve Disputes. Negotiate Repayment Terms That Align With Organizational Policies. Maintain Records Of Collections And Prepare Reports For Management. 1 - 2 Years Experience Compulsory.

Who can apply

• 1–2 years of relevant experience
• Minimum qualification: 12th Pass
• Comfortable with Typing speed, Complaint handling, Active listening, Hindi and English
• Male Only
• Basic English
• 1 - 2 Years Experience Compulsory.
• A calm under pressure, customer-first attitude

Day-to-day work

• Identify upsell opportunities where relevant
• Follow call scripts and update customers on ticket status
• You will handle inbound and outbound customer calls, chats or emails.
• Meet quality, call-handling and satisfaction targets
• Escalate complex cases to the right team within the SLA

What you get

You will be paid ₹15,000 – ₹20,000 per month.

Job details

• Job location: Mainpuri, Uttar Pradesh
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Vacancies: 2
• Shift: 10:00 AM - 7:30 PM | Monday to Saturday
• Work mode: On-site
• Job type: Full time

Interested? Apply now on BetterJobs with your resume — Trayosa Consultant reviews applications regularly.