International Call Center

Trayosa Consultant has an opening for an International Call Center based in Sanjay Place, Agra. You can earn up to ₹50,000/month. There are 2 open positions.

Employer’s description

Handle Outbound Or Inbound Calls To Interact With International Customers. Address Queries, Provide Product Or Service Information, And Resolve Issues Promptly. Adapt To Different Cultural Nuances And Maintain Professionalism In Communication. 1 - 2 Years Experience Compulsory. | Type : International | Languages : English

Key responsibilities

• Escalate complex cases to the right team within the SLA
• Log every interaction and its outcome in the support system.
• Identify upsell opportunities where relevant
• Meet quality, call-handling and satisfaction targets
• Handle inbound and outbound customer calls, chats or emails
• Resolve queries and complaints with patience and accuracy

Skills and qualifications

• 1 to 2 years of experience in a similar role
• Education: Graduate
• Comfortable with English, International
• Male Only
• Basic English
• 1 - 2 Years Experience Compulsory.
• Type: International
• Languages: English
• Someone calm under pressure and patient

Salary and benefits

You will be paid ₹40,000 – ₹50,000 per month.

Job details

• Work location: Sanjay Place, Agra, Uttar Pradesh
• Interview timings: 10:00 AM - 4:00 PM | Monday to Friday
• Vacancies: 2
• Timings: 8:00 PM - 4:00 AM | Monday to Friday
• Work mode: On-site
• Employment type: Full time

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