Tele Caller

Trayosa Consultant is looking for a Tele Caller to join its team in Friends Colony, Etawah. The pay goes up to ₹16,000/month. There are 5 open positions.

In the employer’s words

Making Outbound Calls To Promote Products Or Services.Handling Inbound Customer Inquiries.Generating Leads And Scheduling Appointments.Conducting Surveys Or Collecting Feedback.Providing Customer Support And Resolving Basic Issues. 1 - 2 Years Experience Compulsory.

What you get

Salary: ₹12,000 – ₹16,000 per month, based on skills and experience.

Who can apply

• 1–2 years of relevant experience
• Education: 12th Pass
• Comfortable with Complaint handling, Active listening, Hindi and English, CRM tools
• Female Only
• Basic English
• 1 - 2 Years Experience Compulsory.
• Someone patient and polite

Day-to-day work

Your main tasks will be to:

• You will escalate complex cases to the right team within the SLA.
• You'll meet quality, call-handling and satisfaction targets.
• Log every interaction and its outcome in the support system
• You will identify upsell opportunities where relevant.
• Follow call scripts and update customers on ticket status

Position details

• Job location: Friends Colony, Etawah, Uttar Pradesh
• Employment type: Full time
• Openings: 5
• Work type: Office-based
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday

Click Apply to send your profile to Trayosa Consultant. It takes less than a minute.