International Call Center

Treesa Joseph Fernandez (Global Services) wants to bring on an International Call Center for its Airoli, Mumbai team. 20 candidates will be hired for this role. The pay goes up to ₹33,000/month.

Note from the employer

Handle Outbound Or Inbound Calls To Interact With International Customers. Address Queries, Provide Product Or Service Information, And Resolve Issues Promptly. Adapt To Different Cultural Nuances And Maintain Professionalism In Communication. Type : International, Inbound, Outbound | Languages : Gujarati, Tamil, Telugu, Malayalam, Punjabi, English

Who can apply

• Freshers are welcome to apply
• 12th Pass or equivalent
• Comfortable with English, Gujarati, Inbound, International, Malayalam, Outbound, Punjabi, Tamil
• Good English
• Freshers can apply
• Type: International, Inbound, Outbound
• Languages: Gujarati, Tamil, Telugu, Malayalam, Punjabi, English
• Someone calm under pressure and customer-first

What the job involves

• You will resolve queries and complaints with patience and accuracy.
• Meet quality, call-handling and satisfaction targets.
• You will log every interaction and its outcome in the support system.
• Handle inbound and outbound customer calls, chats or emails
• Escalate complex cases to the right team within the SLA

Pay and perks

Salary: ₹20,000 – ₹33,000 per month, based on skills and experience.

Job details

• Location: Airoli, Mumbai, Maharashtra
• Working hours: 5:30PM - 5:30 Am | Monday to Saturday
• Vacancies: 20
• Work mode: Office-based
• Interview timings: 4:00 PM | Monday to Saturday
• Employment type: Full time

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