Operation Executive

Trend Tree has an opening for an Operation Executive based in Pitampura, Delhi. Salary is up to ₹30,000/month. 2 candidates will be hired for this role.

Employer’s description

Lead And Motivate Teams To Achieve Operational Targets And Objectives. Manage Workflows, Assign Tasks, And Ensure Quality Standards Are Maintained. Analyze Performance Metrics And Implement Strategies To Improve Productivity. More Than 2 Years Experience Compulsory. | Advanced Excel

What you get

The salary for this role is ₹25,000 – ₹30,000 per month.

Requirements

• 2+ years of experience in a similar role
• Minimum qualification: Graduate
• Skills: Advanced Excel
• Good English
• More Than 2 Years Experience Compulsory.
• Advanced Excel
• Someone polite and customer-first

Day-to-day work

• Follow call scripts and update customers on ticket status
• You'll escalate complex cases to the right team within the SLA.
• Handle inbound and outbound customer calls, chats or emails
• Identify upsell opportunities where relevant
• Log every interaction and its outcome in the support system

Quick facts

• Location: Pitampura, Delhi, Delhi
• Job type: Full time
• Shift: 10:00 AM - 6:30 PM | Monday to Saturday
• Work type: On-site
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Vacancies: 2

If this job suits you, apply now — shortlisted candidates will be contacted by Trend Tree.