Telecaller

Trined Tech Solutions is hiring a Telecaller in Dwaraka Nagar, Visakhapatnam. The pay goes up to ₹15,000/month. No experience? You can still apply.

Note from the employer

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics. Marketing

Salary and benefits

The salary for this role is ₹12,000 – ₹15,000 per month.

Key responsibilities

In this role, you will:

• You'll meet quality, call-handling and satisfaction targets.
• Handle inbound and outbound customer calls, chats or emails
• You will escalate complex cases to the right team within the SLA.
• Resolve queries and complaints with patience and accuracy
• You'll log every interaction and its outcome in the support system.
• Follow call scripts and update customers on ticket status

Requirements

• Freshers are welcome to apply
• Minimum qualification: 12th Pass
• Good knowledge of Marketing
• Basic English
• Freshers can apply
• Marketing
• You are calm under pressure and polite

Job at a glance

• Work location: Dwaraka Nagar, Visakhapatnam, Andhra Pradesh
• Openings: 1
• Work type: Office-based
• Employment type: Full time
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday

Ready to start? Upload your resume and apply to Trined Tech Solutions today.